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Source: Computer World

Symantec says a buggy diagnostic program spurred a rash of Norton antivirus user complaints late Monday and Tuesday morning.

Problems started around 4:30 p.m. Pacific Time on Monday, when Norton Internet Security and Norton Antivirus 2006 and 2007 users started receiving error messages connected to a Symantec software update that tried to download a program called PIFTS.exe. “In a case of human error, the patch was released by Symantec ‘unsigned,’ which caused the firewall user prompt for this file to access the Internet,” wrote Symantec spokesman Dave Cole in a forum post explaining the problem.

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