Source: Network World
Security experts say it all the time: If a company thinks it has suffered a data security breach, the key to getting at the truth unscathed is to have a response plan in place for what needs to be done and who needs to be in charge of certain tasks. And, as SANS Institute instructor Lenny Zeltser advised in CSOonline’s recent How to Respond to an Unexpected IT Security Incident article, “ask lots and lots of questions” before making rash decisions.
Unfortunately, many companies still fail to heed that advice and end up in a lot more trouble than was necessary — see The Company That Did Everything Wrong Parts 1 and Part 2 for painful examples.
Robert Fitzgerald, a Boston-based digital forensics investigator and president of The Lorenzi Group LLC, finds that at many of the companies he investigates, the words of Franklin D. Roosevelt ring true: The only thing [companies] have to fear is fear itself.