COMPUTER HACKERS are taking to the phones, tricking users by pretending to work for Microsoft.
The insecurity firm Trusteer revealed details of a unique-sounding attack, where a user receives a phone call from somebody claiming to be from Microsoft Windows Solutions.
One of the Vole’s customers fell for this sales patter, and allowed the fraudster to lead her to a website that had software enabling remote access to her computer. The fraudster then showed the victim a long list of files he claimed were viruses. The victim was then transferred to the fake Microsoft employee’s ‘supervisor’.
She said, “The supervisor showed me yet more virus files, which he said were located in a hidden part of the computer and he couldn’t therefore clean it up without Windows 7 being installed (I run Vista), and some new security software.”